Refund Policy
All appointments with Gilded Duck Notary Co. require a $25 booking deposit at the time of scheduling. This deposit secures your appointment and reserves travel and preparation time.
The booking deposit is non-refundable, including in cases of cancellation, rescheduling, or failure to appear, except where required by law.
Cancellations, No-Shows & On-Site Refusals
Refunds are not issued for cancellations made within 24 hours of the scheduled appointment time, no-shows, or refusal of service at the signing location.
If the notary is en route or has arrived and the appointment cannot be completed due to client-related reasons—including unavailable signers, invalid or missing identification, incomplete documents, denial of access, or refusal to proceed—no refund will be issued, and 50% of the total service fee will be charged to the credit card on file.
Completed, Partial & Non-Notarial Services
Once a notarial act has been performed, all fees are non-refundable. This includes completed signings, partially completed signings, and travel-based services.
Refunds will not be issued for:
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Printing, document handling, or preparation
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Travel time or mileage
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Extended wait times
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Services declined due to failure to meet legal notarial requirements
In the rare event a refund is issued at our discretion, it will be processed to the original payment method within a reasonable timeframe.